PAYMENT FAQ

Payment FAQ's

We accept the following credit and debit cards (Visa, Mastercard and American Express) as well as Paypal, Zip Pay and Afterpay.

You can select what currency is displayed via the country/flag selector on the top right-hand side of the screen. We also accept Shop Pay, Apple Pay and Google Pay.

Yes! Sole Mechanics understands that the safety of your personal information is extremely important to you. We use globally accepted best practice electronic and physical security measures and devices to protect your personal data and credit card information from unauthorised access.For more information regarding the security of your personal information, please read our Privacy Policy.

PayPal is a payment method for online purchases enabling buyers and purchasers to send and receive money online. PayPal has over 100 million member accounts in over 190 countries. One advantage of using PayPal is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card information to the merchant.For more information, please visit the PayPal website.

All prices on www.solemechanics.com.au are quoted and charged in Australian dollars (AUD) and are inclusive of Australian GST unless otherwise specified. Customers are charged the same price regardless of their shipping location.

GST refunds do not apply for online orders. Our policy complies with Australian and New Zealand GST legislation.

The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from marking the order as a "gift", even if the order is placed with the intention of sending to a gift recipient.

For further information, it may be necessary to call your local customs offices to gain further details in order to avoid any unexpected charges.

Unfortunately, if you checkout without applying the promotional code, we can’t amend your order.

Just enter your code in the checkout page prior to completing your order! You don’t need a Sole Mechanics account to use a promotional code.

We’ll make it clear when a code applies to specific products, and you’ll be informed of your codes expiry date upon issue. On that note, unless stated, promotional codes are not redeemable on clearance items or any other special offer.

If using a mobile device, be sure to expand the summary tab on the checkout page to enter the promotional/discount code so you can gain access to the discount.

If a code is abused, it will be made invalid. We reserve the right to withdraw promotional codes before their expiration date without any prior notice.

Yes, we sure do! You can purchase an Online Gift Voucher here!