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COVID-19 IMPORTANT CUSTOMER NOTICE

*Please note that our Customer Service team is currently experiencing a large volume of calls and emails. As ever, our aim is to provide you with a swift answer to your questions.

SHIPPING AND DELIVERY DELAYS DUE TO COVID-19

Sole Mechanics orders being shipped to certain areas may experience possible delivery interruptions or delays. Please follow this link for the latest updates from Australia Post regarding delayed and suspended deliveries due to Coronavirus:

Australian deliveries: click here

International deliveries: click here

*Updated 11/01/2021

WAS YOUR PURCHASE WAS MADE ON OUR PREVIOUS WEBSITE?

Please contact the Hampton Street Store on +61 3 9598 4859 OR info@solemechanics.com.au

The Hampton Street team will be happy to assist you with any questions, returns and exchange enquiries regarding any online orders made on the previous version of our website.

If you have a web enquiry call +61 3 8797 2064 to talk to our Customer Service Team.

Our team are based in Melbourne, Australia and are available from 9 am - 5 pm, Monday to Friday*#

Or if you'd like to talk to the team in store at Sole Mechanics Hampton please call +61 3 9598 4859 - click here for store opening hours. Please Note: The instore retail team are unable to assist with any queries regarding online orders.

Alternatively, you can email us at hello@solemechanics.com.au or simply fill out the contact form below and a member of our team will be in touch as soon as possible during our opening hours.

*Australian Eastern Standard Time/Australian Eastern Daylight Time
#excluding Australian public holidays.