COVID-19 SHIPPING AND DELIVERY UPDATES
AUSTRALIA POST DELAYS
Extended lockdowns across our most populous states has caused an unprecedented surge in parcel deliveries. Please allow for extra delivery time due to the high demand on our parcel delivery system.
Current COVID-19 impacts
PRE-ORDER TERMS AND CONDITIONS
• Receive a 20% off gift code for future orders with every pre-order. (one per customer)
• Estimated dispatch for pre-orders is currently 22/11/21 - 26/11/21.
• If there is a delay to the arrival of your reserved item, we will notify you by email.
• Pre-order items are only available while stock lasts - no rainchecks.
• Pre-order items will be charged in full as soon as the order is placed.
• The 20% discount gift code will be sent when your order is dispatched and will go to the same email as the order confirmation.
• Discount code will be valid until 30/11/21.
• Discount code is non-transferable and cannot be used on already discounted products or during sale periods.
Website order enquiries
Call +61 3 8797 2064
Our team are based in Australia and are available from 9am - 5pm, Monday to Friday. (Australian Eastern Standard Time, excluding Australian public holidays)