GIFT CARD FAQ'S


Where can I use Sole Mechanics gift cards?

⦾ Sole Mechanics gift cards are only valid for purchases made directly through www.solemechanics.com.au

Can a gift card be used more than once?

⦾ Yes, provided there is still a balance remaining on the card

Can more than one gift card be used towards a purchase?

⦾ Yes. You can redeem another gift card at checkout

How do I check my balance?

⦾ If a gift card is associated with a customer account, then you can check the balance by using the link provided in the gift card email. For customers without accounts, please contact hello@solemechanics.com.au

Can gift cards be reloaded?

⦾ No, you can't reload a gift card

Can a gift card be used to buy a gift card?

⦾ No, you can't use a gift card to buy another gift card

Can a gift card be used to pay for shipping and taxes?

⦾ Yes, gift cards are applied to the final order total which includes shipping and taxes

Can I apply a discount code to my gift card purchase?

⦾ Discount codes cannot be applied to gift cards

Can gift cards be used in conjunction with a discount code?

⦾ Yes, gift cards are a form of payment

Can gift cards be returned?

⦾ Gift Cards cannot be returned or refunded. Please read the Gift Cards Terms and Conditions

How can I buy a gift card for someone else?

⦾ If you want to buy a gift card for someone else, then simply forward the gift card email to the recipient