Gift Cards Info

General Questions :

Yes. Sole Mechanics Gift Cards can now be purchased online at www.solemechanics.com.au 

A Gift Card can be loaded with any value between $50.00 and $200.00.

Gift Cards cannot be returned or refunded. Please read the Gift Cards Terms of Use.

Every time you use your Gift Card, the remaining balance is printed on your receipt. You can also check your card balance at selected registers in stores, or by calling our Customer Service Team on +613 9598 4859.  

Gift Cards can also be checked by entering the gift card code online on the shopping cart page and clicking the check status button to check if they are still active and any balance remaining.

No, once a Gift Card has been purchased, the value on it cannot be increased.

Your Gift Card is just like cash, and you are responsible for the safe keeping of it at all times. If your card is lost or stolen, unfortunately we are unable to replace or refund it.

If your card is damaged, please take it into a store and have it checked by one of our Customer Service team members. It is important that you read and understand the Gift Card Terms of Use.

Your Gift Card will expire 12 months from the date of purchase. If you want to check the expiry date on your Gift Card you can check at selected registers in store, or by calling our Customer Service Team on +613 9598 4859. 

You will also find out the expiry date of your gift card on the gift card itself (for in store purchased cards). Any balance that remains on the Gift Card after expiry will not be available for use

Yes, our normal store return policies apply. Just present the item with your Gift Card number and receipt at the store where the purchase was made. Please check our shipping and returns policies for full terms and conditions.

Yes, some restrictions apply. You cannot use your Gift Card for:
- Some products and services in store such as Running Mechanic evaluation sessions.

For a complete list of product and service exclusions, ask at the service desks in our stores.

If you have any questions about purchasing or redeeming a Sole Mechanics Store Gift Card, please contact the Customer Service Team on +613 9598 4859.

GIFT CARDS Terms of Use

Acceptance

These terms and conditions form a legally binding agreement between you and Sole Mechanics Pty Limited (“Sole Mechanics”, "we" or "us") in relation to your use of this site. You accept these terms and conditions by accessing or using any part of the site after you have first accessed a page providing a link to them.

You are welcome to print a copy for your records.

If you decline to accept these terms and conditions, you will need to exit this site immediately.

You acknowledge and accept these terms and conditions (as varied from time to time) each time you or any other person accesses on your behalf, any part of this site, regardless of the means by which the site is accessed, and whether such access is authorised or not.

Terms and conditions

A reference to "these terms and conditions" also includes our Privacy and Security Policy and any other conditions or requirements contained within this site.

A reference to "this site" means the web site at www.solemechanics.com.au/giftcards and any part of that site.

Terms of use for your Gift Card

These terms and conditions are in addition to any terms that apply to the use of your Gift Card or to any related services.

Use of this site

You are responsible for the use of this site by anyone who uses it in connection with your Gift Card. You fully indemnify us in respect of all use of this site by you, with your consent or in connection with your Gift Card, except to the extent that we have expressly authorised that use.

Withdrawal or suspension of service

Our online services, or your access to them, may be withdrawn or suspended for any reason without notice, including (without limitation) the following:

  • if there is an interruption to, or fault in, any applicable computer or telecommunications system or service;
  • if you breach any of these terms and conditions;
  • if your Gift Card is cancelled or expires;
  • if you use a service for a purpose not expressly authorised by Sole Mechanics Pty Ltd under these terms and conditions or otherwise in writing;
  • if a service, website computer or telecommunications system is subjected to any virus, unauthorised access, denial of service or similar event;
  • for maintenance or security purposes; or
  • if Sole Mechanics Pty Ltd no longer wishes to provide a service or maintain this site.

Copyright

The site and its contents are subject to copyright. The copyright is owned by Sole Mechanics Pty Ltd or, in the case of some material, third parties.

You may view this site and its contents using your web browser and make a reasonable number of copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, republication, display or communication, of any site content is strictly prohibited.

Trademarks

This site contains registered trademarks and other trademarks that are protected by law. Except as expressly authorised by Sole Mechanics Pty Ltd in writing, the use of any of these trademarks is strictly prohibited.

Viruses

Sole Mechanics Pty Ltd cannot guarantee that any file or program available for access, download and/or execution from or via this site is free from viruses or other conditions that could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site and you release Sole Mechanics Pty Ltd entirely from all responsibility for any consequences of its use.

Interference

You will not hack into, change or otherwise interfere with the operation of this site or any information contained within it.

Third party sites

This site may contain links to third party sites. Sole Mechanics Pty Ltd is not responsible for the condition, security levels, content or any other aspect of any third party sites. The links are provided solely for your convenience and do not indicate, expressly or by implication, an endorsement by Sole Mechanics Pty Ltd of such third party sites or the products or services provided, advertised or otherwise mentioned on those sites.

We do not allow anyone to provide links to Sole Mechanics Pty Ltd sites without our written permission.

Disclaimer

You agree that your access to, and use of, this site is subject to these terms and conditions and all applicable laws and is at your own risk. You acknowledge that this site and its contents are provided on an "as is" basis.

Sole Mechanics Pty Ltd makes no representations or warranties of any kind, express or implied, concerning the operation of this site, or any related information, content, materials or products, except as required under applicable laws.

Liability limited

Except to the extent required by law, neither Sole Mechanics Pty Ltd nor its affiliates, directors, officers, employees, agents, service providers, other contractors, successors or assigns will be liable for any losses, damages, liabilities, claims or expenses (including legal costs and defence or settlement costs) whatsoever, whether in contract, tort (including negligence), statute or otherwise, arising out of, or in any way related to, the use of this site or any site linked to it. This limitation applies to all direct, indirect, consequential, special, punitive or other losses, damages, liabilities, claims or expenses you or others may suffer, including for loss of profits, business interruption or loss or corruption of data or information.

Sole Mechanics Pty Ltd’s liability for a breach of a condition or warranty which is implied by law and cannot be excluded is limited, to the maximum extent possible, to one of the following at Sole Mechanics Pty Ltd’s option:

the supply of the goods or services again; or

the payment of the cost of having the services supplied again or repaired.

Applicable law

This site is provided for use by Australian and New Zealand residents only. Your use of this site is governed by, construed and enforced in accordance with the laws of Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria, Australia (including the Federal Court of Australia, Victoria Registry).

This site may be accessed throughout Australia and overseas. Without limiting the above disclaimer, Sole Mechanics Pty Ltd makes no representations that the content of this site complies with the laws, including intellectual property laws, of any country outside Australia. If you access this site from outside Australia or New Zealand, you do so at your own risk and are responsible for complying with the laws in each place where you access the site or where anything you publish or upload can be accessed.

Variations to terms and conditions

These are the current terms and conditions. We may at any time vary these terms and conditions by publishing the varied terms and conditions on this site. Where a change may place an unfair burden on existing users of the site or services, we will provide a form and period of notice that we reasonably consider appropriate to that change.

 
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